Frequenlty Asked Questions

Custom furniture refers to furniture pieces that are designed and crafted to meet your specific requirements, including size, style, materials, and finishes.

• • To order custom furniture, simply follow these steps:
  • Browse our website and select the item you want.
  • Use our online customization tool to choose options like size, materials, and finishes.
  • Add the item to your cart and proceed to checkout.

Absolutely! We welcome custom design requests that may not be listed on our website. Contact our design team with your ideas, and we’ll work with you to bring your vision to life.

You can customize a wide range of furniture, including sofas, tables, chairs, beds, cabinets, and more. Our goal is to help you create pieces that fit your unique needs and style.

While we offer a wide range of customization options, some limitations may apply based on the type of furniture and materials. Our design team will guide you through the available choices.

The production and delivery times for custom furniture vary based on the complexity of your order and the materials used. Typically, it can take anywhere from 7 to 8 weeks to complete a custom piece. You can track the progress online.

Yes, we offer material and finish samples for most of our products. You can request samples to see and feel the materials in person before finalizing your custom order.

We accept various payment methods, including credit cards and Knet. Payment details will be provided during the checkout process.

Yes, we provide warranties on our custom furniture pieces to ensure your satisfaction.

Warranty terms.

Yes, we provide order tracking services on our website. You can log in to your account to check the status of your order at any time.

We understand that modifications may be necessary. Please contact our customer service team as soon as possible to discuss any changes. Depending on the stage of production, adjustments may be possible.

Custom furniture orders are typically not eligible for returns unless there is a manufacturing defect or damage during shipping. We take great care to ensure your satisfaction with your custom piece.